One of tony hsieh’s most important roles now is to act as a cultural


One of Tony Hsieh’s most important roles now is to act as a cultural leader for Zappos. Which of the following would be the best ways for Hsieh to guide the culture at Zappos in light of the switch to Holacracy? A. Acknowledge that Holacracy will be an experiment in that Zappos may move back to the traditional hierarchy B. Communicate directly to employees about the changes and expectations. C. Relinquish his title as CEO in response to the change to a boss-less organization. D. Listen to employees concerns and be willing to change some aspects of Holacracy.

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