Create an affinity diagram | Management homework help

A shoe manufacturing company is having a problem with returns and customer complaints in their boot division. Top executives are meeting to figure out what these problems in the boot division are costing the company.
Create an affinity diagram with at least 6 types of costs or cost center to show where the boot division is costing the company money. Your diagram should include the problem statement and at least 6 costs affected by the boot division

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