Forecasting Methods


The city office received complaints about the seven months as follows

Month complaints(00) units

February 15

March 16

April 20

May 22

June 18

July 22

Aug 22

Q Forecast September’s complaint volume using each of the following

  • 4-month moving average
  • Exponential smoothening with a smoothing constant of 0.10
  • The naive approach
  • A weighted average using 0.50 for Aug, 0.30 for July and 0.20 for June
  • Which method is the most appropriate? Why
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